Web privacy policy
Please read this policy carefully. In it you will find important information about the processing of your personal data and the rights recognized by current regulations on the matter.
We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with possible legislative or jurisprudential changes. If you have questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.
In general, the fields of our forms that are indicated as mandatory must necessarily be completed in order to process your requests.
Who is responsible for the processing of your data? The person responsible for the processing of personal data collected on this website is FRANCISCO JAVIER MARRERO CASTILLA with professional address at Aguere Street, 30-BJ Taco, San Cristóbal de La Laguna, Santa Cruz de Tenerife, Spain and email javier.marrero@agencia. axa-insurance.es.
Why will we process your data and on what legal basis?
Management of the relationship with clients and users: We process the data that our clients and users provide in their queries and in the contract forms to respond to their requests and manage the sale and delivery of the purchased products.
The data of the transactions carried out on the website will also be processed for accounting and administrative management purposes and compliance with our legal obligations in accounting and tax matters.
These treatments are necessary for the execution of the contract or for the application of pre-contractual measures at the request of the interested parties.
Administration and management of website security: We process browsing data (IP addresses or logs) to administer and manage the security of the website. This processing is based on our legitimate interest in guaranteeing the security of the website. This interest is expressly recognized by recital 49 of the GDPR. To weigh said interest with respect to your rights and freedoms, it has been taken into account that this treatment corresponds to general security practices and does not pose significant threats to the interested parties.
Who can we communicate your data to? Your data will only be communicated to third parties by legal obligation, with your consent or when your request implies such communication.
How long will we keep your data? In general, we will keep your data for the duration of the relationship you maintain with us and in any case during the periods provided for in the applicable legal provisions, for example, in accounting and tax matters, and for the time necessary to address possible liabilities arising. of the treatment. We will cancel your data when it is no longer necessary or relevant for the purposes for which it was collected.
What are your rights? You have the right to obtain confirmation of whether or not we are processing your personal data and, if so, access it. You can also request that your data be rectified when it is inaccurate or that incomplete data be completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request the limitation of the processing of your data. In such case, we will only process the affected data for the formulation, exercise or defense of claims or with a view to protecting the rights of other people. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defense of claims. Likewise, and under certain conditions, you may request the portability of your data so that it may be transmitted to another data controller.
You can revoke the consent you have given for certain purposes, without affecting the legality of the treatment based on the consent prior to its withdrawal, and file a claim with the Spanish Data Protection Agency.
To exercise your rights you must send us a request by postal mail or email to the addresses indicated in the section Who is responsible for the processing of your data?
You can obtain more information about your rights and how to exercise them on the website of the Spanish Data Protection Agency at www.aepd.es.